How to be a Helper

When establishing requirements for volunteer helper status on the Freenode network, it's important to ensure that volunteers possess the necessary skills, commitment, and ethical standards to contribute positively to the community. Below is a sample set of requirements for individuals seeking volunteer helper status on Freenode:

1. Knowledge and Skills:

  - Demonstrated expertise in the subject matter related to Freenode services, IRC, and relevant technical knowledge.

  - Proficient in communication protocols, channel management, and server administration.

2. IRC Experience:

  - A proven history of active participation on Freenode, preferably with a registered and identified account.

  - Familiarity with common IRC commands and client configurations.

  - Understanding of Freenode network policies and guidelines.

3. Communication Skills:

  - Excellent written communication skills in English.
  - Ability to assist users effectively and professionally, maintaining a positive and helpful demeanor.

  - Capacity to handle conflicts and challenging situations diplomatically.

4. Availability:

  - Regular and consistent availability to contribute as a volunteer helper.

  - Willingness to commit a certain number of hours per week to support users and address issues.

5. Ethical Standards:

  - Uphold and promote a welcoming and inclusive environment on the network.

  - Adherence to Freenode's code of conduct and community guidelines.

  - Respect for user privacy and confidentiality.

6. Collaborative Team Player:

  - Ability to work collaboratively with other volunteer helpers and Freenode staff.

  - Willingness to contribute to discussions and decision-making processes related to network management.

7. Training and Orientation:

  - Completion of any required training or orientation sessions provided by Freenode.

  - Stay informed about updates, changes, and new features on the Freenode network.

8. Accountability:

  - Accept responsibility for actions and decisions made while serving as a volunteer helper.

  - Report any issues or concerns promptly to Freenode staff.

9. Evaluation Period:

  - A probationary period during which the volunteer's performance is assessed before receiving full helper status.

10. Agreement to Terms:

  - Agreement to a formalized volunteer agreement or terms of service provided by Freenode.

If you feel you are qualified send an email to foxy@freenode.net with the Subject: Application for Volunteer Helper Status on Freenode
Briefly describing why you feel you would make a great fit to the freenode helper team. Please include your name, nickname on freenode and the best way to contact you.

Freenode administrators may modify or expand these requirements based on the evolving needs of the network and community. Additionally, a thorough application and screening process may be implemented to ensure the quality and reliability of volunteer helpers.