Staff
From freenode wiki
If you have an issue that requires network staff, please /join #help and ask in there. It is the fastest way to get your problem solved.
Network Staff
Helpers | IRC Operators | Services Operators | Services Administrators | Network Administrators |
---|---|---|---|---|
Helpers assist users and ensure that channel rules are followed. | Opers assist users and ensure that network rules are followed. | SOs assist with services-related issues. | SAs maintain the network and have full access to services. | NAs handle major network issues and appoint other levels of administrators/operators. |